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Vice President, Client Services |
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Company Type: |
Business Services |
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Location: |
South Florida |
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Compensation: |
Competitive salary & excellent benefits |
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Languages: |
Fluent English |
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Job Code: |
mk/1218 |
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Date Posted: |
Completed |
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Description: |
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- Determines the strategic direction of the client service
organization, which includes Human Resources/Client Service and New
Business Implementation departments.
- Ensures efficient and effective delivery of service to the client
base and attainment of a world-class service delivery.
- Accountable for Regions client retention.
- Defines policies, procedures and standards for the support of
clients PEO product.
- Proactively manages associates, functions and business processes to
improve service and performance.
- Ensures that staffing requirements, tools, training and the business
environment are conducive to successfully achieving regional goals.
- Sets department goals and provides guidance to the client service
management team to successfully achieve these goals.
- Develops strong business relationships with high profile, high
revenue clients to ensure a strong, long-standing relationship with
client.
- Develops and aligns workforce strategies to address key business
plans and facilitate organizational change initiatives.
- Consults with other clients colleagues regarding business service
challenges and solutions to enhance service delivery, performance and
associate development.
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Requirements: |
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- Bachelors Degree required or the equivalent in experience and
education. MBA preferred.
- SPHR certification preferred.
- Strong client relationship management experience.
- Strong client service orientation.
- Proven track record in organizational leadership and development.
- Has run a sizeable organization.
- Strong understand of PEO concept, issues and operations.
- Strong understanding of HR practices, processes and laws.
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Cover Letter: |
Please include cover letter with salary requirements when responding.
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Work Authorization: |
Must have legal residency.
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For consideration include resume as a Microsoft
Word attachment or as text and submit to Margaret Kurtzman and reference the job title and reference number. |
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Last modified November 8th, 2000 |
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